P&V Colombia Travel
Privacy Policy
At P&V Colombia Travel (Peludos y Viajeros), we value and respect your privacy. This policy describes how we collect, use, protect, and share your personal information when you use our travel services and website. By interacting with us, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide our services and improve your experience. This may include:
Personally Identifiable Information (PII):
-
Full name, date of birth, gender.
-
Contact information: email address, phone number, postal address.
-
Identification information: Passport number or ID (for tour reservations that require it).
-
Payment information: credit/debit card details (processed securely by third parties, we do not store this data directly).
-
Nationality and country of residence.
-
Relevant health information (allergies, medical conditions, dietary restrictions) for your safety and comfort during the tour.
-
Travel and activity preferences.
Non-Personal Information:
-
General demographic data.
-
Information about website usage (pages visited, time on site, clicks).
-
Browser and device type.
2. How We Collect Information
We collect your information in the following ways:
-
Directly from You: When you book a tour, register on our website, subscribe to our newsletter, or contact us by phone, email, or social media.
-
From Third Parties: Through booking partners, payment platforms, or service providers who share information necessary for your reservation with us.
-
Automatically: Through cookies and similar technologies when you visit our website, which helps us improve your browsing experience.
3. Use of your Information
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website's practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors' data collection; and much, much more.
To learn more about this, check out our article “ Creating a Privacy Policy ”.
4. Sharing your information
We share your information only when necessary to provide our services or comply with legal obligations:
-
Service Providers: We share essential information with hotels, transport providers, local guides, and other partners to operate your tour.
-
Payment Platforms: To process transactions securely.
-
Legal Requirements: If required by law or in response to valid requests from government authorities.
-
With your consent: For any other purpose not covered in this policy, we will request your explicit consent.
We do not sell or rent your personal information to third parties for marketing purposes.
5. Information Security
We implement technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
-
Access the personal information we have about you.
-
Correct any inaccurate or incomplete information.
-
Request the deletion of your personal information (subject to legal obligations).
-
Object to the processing of your information for certain purposes.
-
Withdraw your consent at any time, where processing is based on consent.
To exercise these rights, please contact us using the contact information below.
7. Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can set your browser to notify you or reject cookies, but this may affect site functionality.
8. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or for legal reasons. We will post any changes on this page and the date they were last updated. We encourage you to review this policy periodically.
9. Contact
If you have questions or concerns about our Privacy Policy or the handling of your information, please contact us:
P&V Colombia Travel
Email: Hello@pvcolombiatravel.com
Phone/WhatsApp:
-
+573026065575 - English
-
+573003129800 - Spanish
RNT: 247071 (Hairy and Travelers)
Last updated: January 7, 2025